This area sits in a cold-moderate climate band, which means the garage sees real temperature swings and real condensation, not the dry heat-cycling you'd get further inland. On a non-insulated 1981-era steel door, that shows up as rust starting at the bottom panel seam and working upward, plus hinges that seize on the low-cycle-count torsion springs original to the house. Those springs were rated for a lighter, uninsulated slab. Homeowners who upgrade to a heavier insulated door and reuse the old spring find out fast that the door won't lift evenly, because the spring is undersized for the new weight.
Across the roughly 7,057 households in Fairwood, the housing stock clusters tightly around that same 1981 build year, so this isn't a one-house problem - it's the profile of the neighborhood. A door and spring system speced correctly for a 1981 slab is, by definition, wrong for a 2024 insulated replacement. That's the local failure mode: not that the old door broke, but that swapping it without resizing the spring and checking the drum size creates a new problem on day one.